+(123) 1800-88-66 Mon - Fri: 9:00 am - 5:00 PM 34TH Avenue - New York, W2 3XE
+(123) 1800-88-66 Mon - Fri: 9:00 am - 5:00 PM 34TH Avenue - New York, W2 3XE

Frequent Asked Questions

Know from A to Z about Dozee

About Dozee

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Dozee is an early warning system that saves lives and is different from wearables due to below reasons.
  • Dozee is much more accurate than wearables.
  • It is contactless, easy to use and requires no charging or nothing to wear. 
  • It provides daily health status and timely proactive AI-powered alerts by identifying deviations from your historical health trends.
  • Moreover, it allows you to share data remotely with doctors and caregivers to stay on top of your parent’s health.

Below is a comparison chart for reference
Feature Wearable Dozee
Accuracy 84% 98.4%
Usage Body contact required Contactless
Parameters 1. Heart Rate 2. Activity 3. Sleep 1. Heart Rate 2. Respiration Rate  3. Blood Pressure 4. Stress & Recovery 5. HRV 6. Sleep 7. Snoring 8. Restlessness
Sensor Technology Photoplethysmography Ballistocardiography
Battery Battery-powered, charging required One-time plug and play installation, no charging
Other -- Daily health status and AI-powered personalized alerts
Dozee records micro-vibrations produced by our bodies from heartbeats, breathing, movements, snoring and muscle twitches. These vibrations are then processed by our highly curated and extensively tested algorithms and converted into meaningful health markers which you can see on the app.
  1. Place Dozee under the mattress and plug Dozee in
  2. Install app and connect Dozee with your smartphone
  3. Sleep and view your health reports every morning
Watch the video https://www.youtube.com/watch?v=-VH4KxVK2PM
There is another variant named Dozee Pro, a contactless vitals monitor for hospitals, that converts any bed into a step-down ICU in under two minutes and enables remote monitoring of patients. It comes with an industrial grade communication pod and cloud-based patient monitoring tool with an AI-powered triaging system which captures real-time body vitals, and provides round the clock monitoring for patients.

Product Support

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For any enquiries, we have customer support available from 9am - 9pm on WhatsApp and call at +91-9686836933. You can reach out to us on email at [email protected]
Dozee works perfectly fine even when 2 people are on the bed. The sensor sheet occupies roughly half the width of a queen size mattress and captures the vibration of the user directly on top of the bed, filtering out the rest of the vibrations including the second person's noise.
For any technical support, we have customer support available from 9am - 9pm on WhatsApp and call at +91-9686836933. You can reach out to us on email at [email protected]
Dozee is very easy to set up and is a one-time process. A setup manual is provided in the box that contains a step-by-step guide for installation. You can also schedule a call to help you guide with the installation on call at +91-9686836933.

Product Details

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No, single device can only monitor the health of 1 user. The sensor sheet occupies roughly half the width of a queen size mattress and captures the vibration of the user directly on top of the bed.
Yes, Dozee comes with an AI-powered health alert system, Advanced Health Intelligence (AHI), that screens your health every night you sleep with Dozee. This is personalized for every individual based on historical data to instantly measure the state of their health on a daily basis. Dozee also provides on-demand medical support over call in all cases where alerts are triggered. Caregivers can also be notified on WhatsApp with an additional option to share daily/weekly reports to doctors.
Dozee is 98.4% accurate when compared with medical grade devices.
Dozee works on all types of mattresses (except air mattress) of any thickness up to 18 inches.In case of a slat bed place a flat, sturdy object between the frame of the bed and sensor sheet to optimize contact.
Yes, with Dozee you can remotely share the data with doctors and caregivers to provide constant care from the comfort of home. Doctors are also availed the option of a separate web dashboard with daily/weekly reports on updates on their patients’ health. For more details contact us at - +91-9686836933
Dozee uses mechanical vibration as primary data meaning it doesn’t rely on emmitive technologies like radar. Moreover Dozee’s sensor unit that goes under the mattress is covered with a special shielding fabric that blocks all radiations. Dozee side-table unit uses BLE and WiFi 802.11 technology to communicate with the app and servers. Dozee uses only FCC and CE approved communication components following American and European standards.
Dozee records snoring using vibrations (“Ballistography”) ; we don’t record or reconstruct signals to sound. So, be rest assured Dozee is watching over your health but is not recording your conversations.
Dozee works hassle-free for years, requiring zero maintenance. It comes with a 1-year device warranty, with lifetime technical support and assistance.
The device consists of a small data pod, and the sensor sheet can be rolled to allow easy portability of the device.
Absolutely. Although Dozee is wall-socket powered, we convert it into a low voltage using a high quality 5V|2A DC adapter similar to smartphone chargers.

Data Security, Privacy and Certifications

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Your personally identifiable information (PII), or sensitive personal information (SPI) is encrypted and stored on secured servers. Age and sex information is used to determine ideal bio-markers to provide more accurate analytics. Desired sleep time and sleep goal time are used to check adherence to sleep goals. Contact information – Name, mobile number and email are used for communication. All health data captured by Dozee is safe, secured and complies with the data compliance laws of India. View our privacy policy - www.dozee.io/privacypolicy
Dozee is CE certified, RoHS compliant and cleared by CDSCO for commercial use. It is IEC 60601 compliant, and will soon receive ISO 27001, ISO 13485. Dozee is also in the process of getting US FDA clearance.
Your personally identifiable information (PII), or sensitive personal information (SPI) is encrypted and stored on secured servers. Age and sex information is used to determine ideal bio-markers to provide more accurate analytics. Desired sleep time and sleep goal time are used to check adherence to sleep goals. Contact information – Name, mobile number and email are used for communication. View our privacy policy here - www.dozee.io/privacy-policy

Medical-related questions

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Dozee is trusted by more than 45 hospitals and medical institutions and recommended by doctors for daily monitoring of health.
Yes you can by adding them to the caretaker feature on the application. Being a caretaker, you can monitor the health of your loved ones from anywhere in the world. You can add someone to be your caretaker or vice versa
  • Go to Profile
  • Manage Profiles
  • Share your data with another user
The user can then view the data on the Dozee app after accepting the request
Dozee is not a diagnostic tool but an early warning system. It does not diagnose any disease but notifies proactively in case of health deterioration. Proactive monitoring and regular screening of health can potentially help detect life-threatening diseases early by identifying deviations from healthy self and reduce healthcare costs over time by avoiding costly medical services. Dozee has proven to be life-saving on several occasions in the past by triggering alerts which have later gone on to be diagnosed as heart rhythm abnormality, renal failure, pulmonary edema, cardiac arrest and other chronic conditions
Yes. Dozee provides on-demand medical support on call in case of alert or otherwise and optional care packages to its users for telehealth consultations.

Setup

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In case of no WiFi, Dozee offers up to 150 hours of data storage in the device and can be uploaded using mobile data via the Dozee app.
The sensor sheet needs to be placed on a hard surface under the mattress. The sensor sheet works best when kept under the chest. In case of a slat bed, you can place a flat, sturdy object (such as a cardboard like sheet) above the Dozee under the mattress to optimize contact
Dozee cannot work without power supply. However, Dozee is power inexpensive and can also be connected with a power bank to track an entire night of sleep

Parent Care

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Dozee is very easy to use and does not interfere with the daily routine of your parents once setup. Just keep the Dozee plugged in and monitor your health on a daily basis.
No. A smartphone with a Dozee app is required for only one-time setup and visualization of data. Parents do not need a smartphone if they are not going to view the data on a daily basis

Purchase

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Products purchased on the website have an option of a 15-day risk-free trial with 100% money back guarantee.
1 yr limited product warranty. These limited product warranties do not apply to a Device or part of a Device that has been serviced, altered, refurbished, or modified by anyone who is not authorized by the Company, nor does it apply to any cosmetic damages to the device.
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